Help & Support

How can we help you?

Find answers to common questions about your storefront, AI sales agent, CRM, and billing — or reach out to our team directly.

Help Topics

  • Getting Started

    Create your account, set up your storefront, and launch your B2B presence in minutes.

  • Storefront & Products

    Add products, upload 3D/CAD files, manage your catalogue, and customise your branded store.

  • Billing & Plans

    Understand your subscription plan, upgrade or downgrade, manage invoices and payment details.

  • AI Sales Agent

    Learn how the AI agent finds buyers, writes outreach emails, and uses your AI credits.

  • CRM & Leads

    Manage your lead pipeline, set up WhatsApp integration, and track deals from first contact to close.

  • Account & Security

    Update your business profile, manage team access, and keep your account secure.

Frequently Asked Questions

Still have questions?

Our team is available Monday to Friday, 9 am – 6 pm (GMT+1). We typically respond within one business day.

Support | Ash Stores — Ash Stores